The Smart Business Travel Move You Didn’t Know You Needed

Lynne Cuthbertson
Sep 10, 2024By Lynne Cuthbertson

Why Your Company Should Rely on an Independent Travel Agent

Let’s face it—business travel is necessary but often an expensive headache. Sure, you can dump the responsibility on your already overworked admin team or even bring in a full-time travel coordinator, but there’s a smarter, more cost-effective way: partnering with an independent travel agent.

Why Outsourcing Travel is a No-Brainer

Imagine this: Your admin staff is bogged down by travel bookings, squeezing in flight searches between answering emails and organisng meetings. Or, you’re paying someone an entire salary just to handle travel logistics. Now consider this: with an independent travel agent, you get expert service without the hefty price tag of an in-house team or the time drain on your current staff.

Cost-Efficient and Personalised Service

Independent travel agents make their commission from suppliers, meaning the price difference you might see (if at all) is negligible. Plus, you’re helping keep a small business afloat—bonus points for supporting local entrepreneurship!

But here’s the kicker: a good travel agent doesn’t just book your flights and hotels—they become an extension of your team. They learn your company’s needs, track individual traveller preferences, and streamline the booking process so it’s as smooth as silk. With each trip, the process becomes faster, easier, and more personalised, ensuring employees get where they need to be with minimal hassle.

Case Study: The Cost of Not Using an Independent Agent

Let’s say one of your employees is on a critical trip to close a business deal. Flights are booked through a cheap comparison website recommended by Skyscanner to save a few pounds, and everything looks fine—until it isn’t. They miss a connecting flight due to a delay, and suddenly they’re stuck in a foreign airport. The admin who booked the trip is unreachable, and when your employee tries to get help from the airline, they’re told there’s nothing they can do because the booking wasn’t made directly or through an approved agent. They’re stranded, stressed, and losing valuable time that could cost the company the deal.

Now, if this trip had been booked through an independent travel agent, a quick phone call or message could have had that situation sorted out in minutes. The agent would have rebooked the flight, arranged overnight accommodation if necessary, and communicated with the airline on your employee’s behalf, all while keeping you in the loop. No stress, no drama, and most importantly, no lost time.

Flexibility and Convenience for Your Team

In addition to handling emergencies, travel agents offer seamless flexibility. Imagine you’ve got a team member attending a work conference but wanting to extend their trip for a personal holiday. Your agent can easily handle this—splitting business and personal travel expenses so your accounts department doesn’t have to juggle receipts and invoices.

Need flexibility with payments? Some agents even offer business contracts where you can book now and pay later, helping your company manage cash flow better.

man standing near cliff looking at body of water during daytime

Why Should You Care?

Business owners and high-level executives know that time is money. And let’s be honest, time spent navigating travel websites, dealing with delays, or juggling last-minute changes is time you don’t have. An independent agent has your back in real-time, advocating for your employees and ensuring that every aspect of their trip is covered—so they can focus on the job at hand (and you can focus on running your business).

Make Travel Simple Again

Travel doesn’t have to be a headache. By partnering with an independent travel agent, you’re not just booking trips—you’re ensuring a smooth, efficient travel experience that saves your company time, money, and stress. From personalizing travel preferences to handling last-minute emergencies, your trusted travel agent becomes an invaluable part of your team.

Ready to give it a try? Let me help you take the guesswork out of business travel. Reach out to me today - [email protected] to see how I can tailor your travel needs with the personalised, expert service your business deserves.